Shopping Intelligence Layer

Increase basket size while the shopper is still deciding.

OfferOptics uses conversational shopping, personalized recommendations from discovery through checkout, cart cross-sell, and profit-aware offers to increase the value of the live shopping session.

Explore your AOV opportunity without changing your store. Qualified retailers may receive up to one month of complimentary full-platform access, subject to fit review, approval, and capacity.

Shopify-native customer intelligence

Grow order value. Keep setup simple.

Self-service setup and management, with no consulting engagement or complex deployment required.

Manage it in Shopify

Management is embedded directly in Shopify admin. Customer intelligence, conversational shopping, and checkout personalization are managed together.

Configure it yourself

Simple buttons and text fields let your team configure the experience, including chat. You control the settings and appearance.

Make it part of your storefront

Liquid storefront components bring the experience into your store. Checkout personalization uses supported Shopify placements under your rules.

Keep the tools you use

Works with existing marketing, recommendation, and support tools through supported integrations. Full Platform provider features require a connected account and your authorization.

Three Ways to Improve the Shopping Experience

Help shoppers discover more and build a larger basket.

Choose the buying moment where you want to test AOV growth. All three capabilities share OfferOptics customer intelligence and measurement.

AI Shopping Assistant

Turn questions into larger baskets.

Fast, multilingual product and order assistance using real store context, without a model-training project.

  • 100+ languages
  • 100 to 500 ms for most responses
  • No training project
  • Gorgias and Zendesk
Explore AI Shopping Assistant
Recommendation Intelligence

Recommend what belongs in the basket next.

Start with pretrained intelligence, then combine customer and commerce context to improve relevance and measure revenue impact.

  • Day-one value
  • No training cycle
  • Customer-aware
  • Discovery through checkout
Explore Recommendation Intelligence
Offer Intelligence

Grow order value while protecting margin.

Use customer and commerce context to decide when a retailer-approved offer creates more value than doing nothing.

  • Profit-focused
  • Retailer-approved
  • Customer-aware
  • Measured incrementally
Explore Offer Intelligence
The Economic Question

What should happen for this shopper right now?

Use shared customer, product, and commerce intelligence to improve discovery, product guidance, and offer decisions during the live shopping session.

Economic outcomes
Session valueConversionAverage order valueProduct discoveryCross-sellProfit
One AOV Growth Platform

One platform to grow order value.

AI Shopping Assistant, Recommendation Intelligence, and Offer Intelligence use the same Customer Intelligence, Commerce Intelligence, experimentation, and measurement foundation.

These are shopper-facing capabilities within OfferOptics, not separate platforms. Provider context and actions that require verified Full Platform connections remain bounded by tenant permissions and retailer controls.

Proof

Did the shopping experience create measurable value?

Shopping Intelligence connects assistance, recommendations, and retailer-approved offers to downstream commerce outcomes. Appropriate controls and holdouts help separate activity from incremental impact.

Measured against the right evidence
  • Session value
  • Conversion
  • Average order value
  • Product revenue
  • Incremental revenue
  • Margin and profit
Get Started

Increase the value of every order.

See the opportunity for your store. Manage customer intelligence, conversational shopping, personalized recommendations, and checkout offers directly in Shopify admin.

Explore your AOV opportunity without changing your store. Qualified retailers may receive up to one month of complimentary full-platform access, subject to fit review, approval, and capacity.