Instant help shoppers will actually use.
Fast, multilingual product and order assistance using real store context, without a model-training project.
- 100+ languages
- 100 to 500 ms for most responses
- No training project
- Gorgias and Zendesk
Shopping Intelligence Layer
Turn every shopping interaction into a better chance to convert.
OfferOpt combines real-time shopping assistance, customer-aware recommendations, and profit-focused offers in one Customer Intelligence Platform.
Three Ways to Improve the Shopping Experience
Help shoppers decide, discover, and buy with less friction.
Start with the customer or revenue problem you want to solve. Each product uses the same OfferOpt intelligence and measurement foundation.
Relevant recommendations without the wait.
Start with pretrained intelligence, then combine customer and commerce context to improve relevance and measure revenue impact.
- Day-one value
- No training cycle
- Customer-aware
- Measured commercially
Discount for profit, not conversion.
Use customer and commerce context to decide when a retailer-approved offer creates more value than doing nothing.
- Profit-focused
- Retailer-approved
- Customer-aware
- Measured incrementally
The Economic Question
What should happen for this shopper right now?
Use shared customer, product, and commerce intelligence to improve discovery, product guidance, and offer decisions during the live shopping session.
Economic outcomes
Session valueConversionAverage order valueProduct discoveryCross-sellProfit
One Customer Intelligence Platform
One platform. Shared intelligence.
AI Shopping Assistant, Recommendation Intelligence, and Offer Intelligence use the same Customer Intelligence, Commerce Intelligence, experimentation, and measurement foundation.
These are shopper-facing capabilities within OfferOptics, not separate platforms. Provider context and actions that require verified Full Platform connections remain bounded by tenant permissions and retailer controls.
Proof
Did the shopping experience create measurable value?
Shopping Intelligence connects assistance, recommendations, and retailer-approved offers to downstream commerce outcomes. Appropriate controls and holdouts help separate activity from incremental impact.
Measured against the right evidence
- Session value
- Conversion
- Average order value
- Product revenue
- Incremental revenue
- Margin and profit
Get Started
Your data. Your decisions. Your results.
One month to put Customer Intelligence to work against your own business and measure what it creates.
Use the full OfferOptics platform free for one month, including Customer Intelligence, merchant-controlled automation, experimentation, and measurement. Subject to fit review and approval.