Keep your stack. Connect what it knows.
Get more return from the tools you already use. Connect supported customer context, enable permitted actions, and measure the response. Full Platform provider connections require authorization and verification in your store.
Available means the provider is supported, not that it is already connected to your store. Each connection has its own data and action permissions. Gorgias and Zendesk handoffs use your existing support operation. Native recommendations can run without an external recommendation provider.
Keep Shopify authoritative for commerce, catalog, inventory, orders, and fulfillment.
- Information used
- Products, inventory, orders, and commerce context.
- Supported use
- Ground shopping guidance in authoritative store facts.
- Setup
- Authorize Shopify access and allow initial data ingestion.
- Information used
- Supported storefront interactions.
- Supported use
- Deliver enabled OfferOptics experiences in the shopping journey.
- Setup
- Enable and configure the relevant storefront capability.
Contribute lifecycle, subscription, loyalty, review, and messaging context through governed connections.
- Information used
- Available lifecycle and messaging context.
- Supported use
- Inform supported customer decisions alongside Shopify context.
- Setup
- Full Platform, verified connection, and permitted context mapping.
- Information used
- Permitted support fallback messages and operational notifications.
- Supported use
- Send support fallback messages when a connected help desk is unavailable.
- Setup
- Configure your support destination and permitted transcript sharing. OfferOptics manages email delivery.
- Information used
- Available subscription context.
- Supported use
- Add subscription context to supported customer decisions.
- Setup
- Full Platform and an authorized, verified connection.
- Information used
- Available loyalty context.
- Supported use
- Inform supported customer decisions with permitted loyalty context.
- Setup
- Full Platform and an authorized, verified connection.
- Information used
- Available review context.
- Supported use
- Add permitted review context to supported product guidance.
- Setup
- Full Platform and an authorized, verified connection.
Use bounded customer context and explicitly mapped, governed values without replacing the CRM.
- Information used
- Explicitly mapped customer context.
- Supported use
- Use permitted CRM context in supported customer decisions.
- Setup
- Full Platform, verified connection, and explicit field mappings.
Transfer shopper context with consent and support live-agent handoff through the help desk already in place.
- Information used
- Permitted shopper conversation context.
- Supported use
- Pass context with a supported handoff to your support team.
- Setup
- Full Platform, verified connection, consent, and configured handoff.
- Information used
- Permitted shopper conversation context.
- Supported use
- Pass context with a supported handoff to your support team.
- Setup
- Full Platform, verified connection, consent, and configured handoff.
Keep the recommendation technology already working, or use OfferOptics natively, then enrich, rerank, and measure supported candidates.
- Information used
- Catalog relationships and available customer context.
- Supported use
- Rank relevant products natively and measure shopper response.
- Setup
- Enable Recommendation Intelligence and authorize the relevant data.
- Information used
- Supported product candidates.
- Supported use
- Enrich, rerank, and measure supported recommendations.
- Setup
- Full Platform, an active Nosto storefront embed, and configured placement and consent rules.
Send governed measurement events through the retailer's configured analytics property and preserve delivery evidence for verification.
- Information used
- Governed measurement events.
- Supported use
- Send supported events to your configured analytics property.
- Setup
- Full Platform and verified property and event configuration.
Put the revenue opportunity to the test in your own store.
Connect available data, activate a supported response, and inspect the evidence before choosing your paid scope. Results depend on data, traffic, and the test selected.
Install through Shopify, then request your one-month evaluation in the app. Complimentary full-platform access is subject to fit review, approval, and capacity. Installation or a request does not activate access.