Manage it in Shopify
Management is embedded directly in Shopify admin. Customer intelligence, conversational shopping, and checkout personalization are managed together.
Customer intelligence powers conversational shopping, personalized recommendations, and checkout offers. Manage them together in Shopify admin, with self-service setup and the tools you already use.
Explore your AOV opportunity without changing your store. Qualified retailers may receive up to one month of complimentary full-platform access, subject to fit review, approval, and capacity.
Self-service setup and management, with no consulting engagement or complex deployment required.
Management is embedded directly in Shopify admin. Customer intelligence, conversational shopping, and checkout personalization are managed together.
Simple buttons and text fields let your team configure the experience, including chat. You control the settings and appearance.
Liquid storefront components bring the experience into your store. Checkout personalization uses supported Shopify placements under your rules.
Works with existing marketing, recommendation, and support tools through supported integrations. Full Platform provider features require a connected account and your authorization.
Customer Intelligence helps understand the buyer. Commerce Intelligence prioritizes the opportunity and measures the result. Shopping Intelligence helps turn buying intent into larger baskets.
Shared customer-intelligence foundation
The economic question
Who is this customer, what creates value, and what should we understand next?
Understand customer behavior, value, lifecycle, and relationships across the Shopify business.
Apply Customer Intelligence to the commerce operation
The economic question
Where are shoppers ready to spend more, and what change could capture that value?
Continuously identify, prioritize, test, and measure opportunities across the Shopify commerce experience.
Use Customer and Commerce Intelligence during the shopping experience
The economic question
What should happen for this shopper right now?
Grow AOV with conversational shopping, personalized recommendations from discovery through checkout, and profit-aware offers.
Customer, Commerce, and Shopping Intelligence operate through the same path from opportunity to measurable customer and revenue value.
Find potential customer, commerce, product, and shopping opportunities.
Rank by expected economic value, confidence, effort, margin, and risk.
OfferOptics executes supported actions automatically within the rules and scope you authorize. Actions requiring explicit approval retain that step.
OfferOptics runs A/B tests and measures response, purchases, and margin. Incremental lift requires a valid comparison and sufficient evidence.
OfferOptics AI applies measured learning to subsequent recommendations, offers, and priorities within your configured permissions.
See how customer, commerce, and shopping decisions adapt to assortment, journey, margin, and operating context in apparel and fashion.
See the opportunity for your store. Manage customer intelligence, conversational shopping, personalized recommendations, and checkout offers directly in Shopify admin.
Explore your AOV opportunity without changing your store. Qualified retailers may receive up to one month of complimentary full-platform access, subject to fit review, approval, and capacity.