One OfferOptics Platform

Increase the value of every order.

Customer intelligence powers conversational shopping, personalized recommendations, and checkout offers. Manage them together in Shopify admin, with self-service setup and the tools you already use.

Explore your AOV opportunity without changing your store. Qualified retailers may receive up to one month of complimentary full-platform access, subject to fit review, approval, and capacity.

Shopify-native customer intelligence

Grow order value. Keep setup simple.

Self-service setup and management, with no consulting engagement or complex deployment required.

Manage it in Shopify

Management is embedded directly in Shopify admin. Customer intelligence, conversational shopping, and checkout personalization are managed together.

Configure it yourself

Simple buttons and text fields let your team configure the experience, including chat. You control the settings and appearance.

Make it part of your storefront

Liquid storefront components bring the experience into your store. Checkout personalization uses supported Shopify placements under your rules.

Keep the tools you use

Works with existing marketing, recommendation, and support tools through supported integrations. Full Platform provider features require a connected account and your authorization.

Three Intelligence Layers

Three intelligence layers working toward higher AOV.

Customer Intelligence helps understand the buyer. Commerce Intelligence prioritizes the opportunity and measures the result. Shopping Intelligence helps turn buying intent into larger baskets.

Layer 01 / Customer Intelligence

Shared customer-intelligence foundation

Use what you know about customers to grow what they buy.

The economic question

Who is this customer, what creates value, and what should we understand next?

AOVLTVRepeat RevenueRetentionCustomer Value

Understand customer behavior, value, lifecycle, and relationships across the Shopify business.

  • Customer 360
  • Behavioral segmentation
  • Customer-value and LTV intelligence
  • Lifecycle intelligence
  • Repeat-purchase intelligence
  • Reactivation intelligence
  • Customer journey intelligence
  • Klaviyo, HubSpot, CRM, and ESP context
Explore Customer Intelligence
Layer 02 / Commerce Intelligence

Apply Customer Intelligence to the commerce operation

Find your next AOV and revenue opportunity.

The economic question

Where are shoppers ready to spend more, and what change could capture that value?

ConversionAOVIncremental RevenueMargin

Continuously identify, prioritize, test, and measure opportunities across the Shopify commerce experience.

Illustrative comparison: $50K+ enterprise CRO workflow
  • Conversion Intelligence
  • CRO Advisor
  • Commerce Automations
  • Funnel and behavioral intelligence
  • Experimentation and control groups
  • Incrementality measurement
  • Revenue attribution
  • Performance Intelligence
Explore Commerce Intelligence
Layer 03 / Shopping Intelligence

Use Customer and Commerce Intelligence during the shopping experience

Increase basket size while the shopper is still deciding.

The economic question

What should happen for this shopper right now?

DiscoveryConversionAOVSession ValueProfit

Grow AOV with conversational shopping, personalized recommendations from discovery through checkout, and profit-aware offers.

  • AI Shopping Assistant
  • Recommendation Intelligence
  • Offer Intelligence
Explore Shopping Intelligence
How It Works

One Platform. One Continuous Intelligence Loop.

Customer, Commerce, and Shopping Intelligence operate through the same path from opportunity to measurable customer and revenue value.

  1. Step 01

    Identify

    Find potential customer, commerce, product, and shopping opportunities.

  2. Step 02

    Prioritize

    Rank by expected economic value, confidence, effort, margin, and risk.

  3. Step 03

    Act

    OfferOptics executes supported actions automatically within the rules and scope you authorize. Actions requiring explicit approval retain that step.

  4. Step 04

    Prove

    OfferOptics runs A/B tests and measures response, purchases, and margin. Incremental lift requires a valid comparison and sufficient evidence.

  5. Step 05

    Learn

    OfferOptics AI applies measured learning to subsequent recommendations, offers, and priorities within your configured permissions.

Industry Context

The same intelligence foundation, shaped by how the category sells.

See how customer, commerce, and shopping decisions adapt to assortment, journey, margin, and operating context in apparel and fashion.

Get Started

Increase the value of every order.

See the opportunity for your store. Manage customer intelligence, conversational shopping, personalized recommendations, and checkout offers directly in Shopify admin.

Explore your AOV opportunity without changing your store. Qualified retailers may receive up to one month of complimentary full-platform access, subject to fit review, approval, and capacity.