SAP Engagement Cloud / Published case study
46%1
Revenue increase
60% conversion improvement
SAP reports these results for fashion retailer Cupshe after applying customer data, personalization, and lifecycle engagement.
Customer Intelligence Platform for Shopify
Turn Shopify intelligence into measurable revenue.
OfferOptics continuously identifies and prioritizes opportunities across customers, commerce, and the shopping experience, helps your team act on what matters, and measures the commercial impact.
Customer Value
Commerce Revenue
Shopping Conversion
Measured Incrementally
Published Financial Results
Customer Intelligence already moves serious money.
Adobe / Published case study
$250M+2
Incremental gross revenue measured
Adobe reports Marriott's experimentation program measured more than $250 million in incremental gross revenue.
Salesforce / Published case study
$23M3
Potential renewal revenue identified
60% increase in marketing lead revenue and contract value per lead
Salesforce reports these results from its own unified customer-data program.
Published SAP, Adobe, and Salesforce case-study results. These are not OfferOptics customer results, typical outcomes, forecasts, or guarantees.
Sources and full qualification
- 1.SAP Engagement Cloud, How Cupshe Fits Personalization into Every Customer Journey. SAP reports a 46% revenue increase and 60% conversion improvement after applying customer data, personalization, and lifecycle engagement. Individual customer result; not an OfferOptics result, typical outcome, forecast, or guarantee.
- 2.Adobe, How Marriott Understands Its Customers Better. Adobe reports Marriott's experimentation program measured more than $250M in incremental gross revenue. Individual customer result; not an OfferOptics result, typical outcome, forecast, or guarantee.
- 3.Salesforce, How We Unlock Growth and ROI With Data 360 and Agentforce. Salesforce reports $23M in potential renewal revenue identified and a 60% increase in marketing lead revenue and contract value per lead. Internal result; not an OfferOptics result, typical outcome, forecast, or guarantee.
One OfferOptics Platform
One Customer Intelligence Platform for the entire Shopify business.
OfferOptics brings customer, commerce, and shopping intelligence into one continuous system so teams can identify opportunities, act through the tools they already use, and measure what creates value.
One business purpose
- Customer value and retention
- Incremental commerce revenue
- Conversion, AOV, profit, and margin
Three Intelligence Layers
One Platform. Three Intelligence Layers.
Customer Intelligence provides the shared intelligence foundation. Commerce Intelligence applies it to the business. Shopping Intelligence puts it to work during the shopping experience.
Layer 01 / Customer Intelligence
Shared customer-intelligence foundation
Increase the value of every customer relationship.
The economic question
Who is this customer, what creates value, and what should we understand next?
LTVRetentionRepeat RevenueReactivationCustomer Value
Understand customer behavior, value, lifecycle, and relationships across the Shopify business.
- Customer 360
- Behavioral segmentation
- Customer-value and LTV intelligence
- Lifecycle intelligence
- Repeat-purchase intelligence
- Reactivation intelligence
- Customer journey intelligence
- Klaviyo, HubSpot, CRM, and ESP context
Layer 02 / Commerce Intelligence
Apply Customer Intelligence to the commerce operation
Find and prove the next commerce revenue opportunity.
The economic question
Where can the commerce business create more value, and which changes actually produce incremental impact?
ConversionAOVIncremental RevenueMargin
Continuously identify, prioritize, test, and measure opportunities across the Shopify commerce experience.
Illustrative comparison: $50K+ enterprise CRO workflow
- Conversion Intelligence
- CRO Advisor
- Commerce Automations
- Funnel and behavioral intelligence
- Experimentation and control groups
- Incrementality measurement
- Revenue attribution
- Performance Intelligence
Layer 03 / Shopping Intelligence
Use Customer and Commerce Intelligence during the shopping experience
Increase the value of the shopping session.
The economic question
What should happen for this shopper right now?
DiscoveryConversionAOVSession ValueProfit
Put Customer and Commerce Intelligence to work in real time through shopping assistance, recommendations, and profit-aware offers.
- AI Shopping Assistant
- Recommendation Intelligence
- Offer Intelligence
Free CRO Audit vs. Traditional Consulting
Find the revenue opportunities before committing $50K+ to CRO consulting.
Traditional enterprise CRO consulting can cost $50K+ for analysis, strategy, engineering, experiment setup, measurement, and reporting. Qualified Shopify retailers can request up to 30 days of free OfferOptics access to run the initial real-time CRO audit against their own store data.
Traditional CRO Consulting
- Illustrative $50K+ complete consulting engagement
- Analytics, UX analysis, and strategy
- CRO specialist and engineering time
- Experiment design and setup
- Manual opportunity prioritization
- Monitoring, analysis, and reporting
- Project-based or periodic delivery
Start with OfferOptics for Free
- Up to 30 days of free access after fit review
- Initial real-time CRO audit using your Shopify data
- No production theme changes required to begin
- Prioritized revenue and conversion opportunities
- Merchant-controlled actions and tests
- Built-in experiments and control groups where supported
- Incremental revenue, conversion, AOV, and margin measurement
- Continue after the evaluation as an ongoing Commerce Intelligence capability
$50K+ is an illustrative comparison to complete third-party CRO consulting work, not OfferOptics pricing or a valuation of the free audit. Actual consulting scope and fees vary. Free access is available to qualified Shopify retailers and is subject to fit review, approval, and evaluation capacity.
See what a $50K+ CRO consulting engagement can include
- Analytics and UX analysis
- $15K to $40K
- Engineering and implementation
- $10K to $30K
- Experiment design and setup
- $5K to $15K
- Monitoring and optimization
- $5K to $15K
- Analysis and reporting
- $3K to $10K
- Typical complete engagement
- $50K+
Shopping Intelligence
Explore Shopping Intelligence Put intelligence to work while the customer is shopping.
Shopping Intelligence uses the shared Customer and Commerce Intelligence foundation to improve product discovery, recommendations, offers, conversion, AOV, session value, and profit.
AI Shopping Assistant
Help shoppers find the right product instantly.
Catalog-grounded product discovery and product Q&A in natural language, built for shopping rather than generic customer support.
100+ languagesNo retailer-specific trainingCatalog and site knowledge
- Natural-language shopping
- Guided product discovery
- Customer-aware responses
- Store-gated order access
- Live-agent handoff
- Storefront component controls
Recommendation Intelligence
Personalized recommendations without a training cycle.
Use native recommendations or enrich and rerank candidates from supported systems the retailer already owns.
Useful from day zeroPretrained multilingual embeddingsCold-start capable
- Product affinity
- Complementary products
- Cross-sell
- Next-best-product
- Shopify-native components
- Performance measurement
Offer Intelligence
Use offers when they create profit.
The goal is not more discounting. It is determining when an offer creates more profit than doing nothing.
Profit-awareRetailer-approvedMeasured incrementally
- Targeted and contextual offers
- Cart-risk interventions
- Shipping incentives
- Segment-aware promotions
- Holdouts and experiments
- Revenue and margin measurement
How It Works
One Platform. One Continuous Intelligence Loop.
Customer, Commerce, and Shopping Intelligence operate through the same path from opportunity to measurable customer and revenue value.
- Step 01
Identify
Find potential customer, commerce, product, and shopping opportunities.
- Step 02
Prioritize
Rank by expected economic value, confidence, effort, margin, and risk.
- Step 03
Act
The retailer chooses what matters and uses a platform capability or existing integrated tool.
- Step 04
Prove
Measure incremental revenue, conversion, AOV, customer value, retention, or margin.
- Step 05
Learn
Feed results back into the platform so future priorities improve.
A Measurable Difference
Recommendations are easy. Proving incremental value is harder.
OfferOptics does not stop at generating ideas. The platform connects intelligence to retailer-controlled action, controlled testing, measurable impact, and continuous learning.
Your team decides what gets tested. The results decide what earns a place in the business.
Customer Intelligence
Does the customer insight create more value?
Commerce Intelligence
Did the commerce action create incremental revenue?
Shopping Intelligence
Did the shopping interaction, recommendation, or offer create measurable lift or profit?
Economic Outcomes by Role
What does the platform mean for your number?
CEO / Leadership
New measurable revenue opportunities
Growth
Incremental growth from demand already being created
Ecommerce
Conversion, AOV, and incremental commerce revenue
Marketing
Greater customer value after acquisition
CRM / Lifecycle
LTV, retention, and repeat revenue
Merchandising
Product revenue and shopper-product fit
Digital / Technology
More commercial value from the existing Shopify stack
Customer Experience
Customer outcomes tied to measurable business value
Integrations
Keep the stack. Add the intelligence.
OfferOptics connects the commerce technology you already own to one Customer Intelligence Platform, so those systems contribute context, carry out retailer-approved actions, and return measurable outcomes.
Commerce / Catalog
- Shopify data
- Catalog and inventory
- Orders and fulfillment
Marketing / Lifecycle
- Klaviyo
- Lifecycle events
- Messaging handoffs
CRM
- HubSpot
- Customer context
- Governed exports
Support
- Gorgias
- Zendesk
- Live-agent handoff
Recommendations / Search
- Native recommendations
- Provider candidates
- Contextual reranking
Analytics
- Measurement events
- Delivery evidence
- Outcome verification
30-Day Proof Period
Prove the platform in your own business.
Other companies' results establish the potential. They do not tell you what Customer Intelligence is worth to your business.
Qualified Shopify retailers can receive up to 30 days of free access to put the full OfferOptics platform to work against their own customer and commerce data, choose what to act on, and measure the commercial impact.
01
Your data
Use the customer and commerce data available in your Shopify business.
02
Your decisions
Choose which opportunities and supported actions are worth pursuing.
03
Your results
Measure the commercial impact before deciding what to deploy more broadly.
Request Free 30-Day Access
Access is subject to fit review and evaluation capacity. No production storefront code or theme changes are required to begin.
Enterprise, Governance, and Trust
Explore Enterprise Controls One platform. Retailer control at every step.
Shared controls protect how intelligence becomes action and how results are measured across every layer.
Retailer Control
- Merchant approval
- Reversible actions
- Controlled activation
Proof
- Controls and holdouts
- Action-level attribution
- Incrementality
Governance
- RBAC
- Explainability
- Complete auditability
Enterprise Trust
- Tenant isolation
- Secure integrations
- Policy controls
Get Started
Your data. Your decisions. Your results.
Put the full OfferOptics Customer Intelligence Platform to work against your own Shopify business. Choose what matters, measure the value, and let the results show what deserves to scale.
Qualified Shopify retailers can request up to 30 days of free access after fit review; approval is not automatic.