OfferOptics
Shopify-native customer intelligence

Increase your Average Order Value.

Grow revenue from the customers and traffic you already have. Customer intelligence powers conversational shopping, personalized recommendations, and checkout offers to help shoppers build larger baskets.

Self-service setup and management, with no consulting engagement or complex deployment required.

See My Order Value OpportunitySee How It Works

Managed directly in Shopify admin. Works with the marketing, recommendation, and support tools you already use.

OfferOpt on the Shopify App StoreNVIDIA Inception Program member

Available through the Shopify App Store. OfferOptics is a member of the NVIDIA Inception Program.

~30% higher AOV

Conversational shopping

A published retailer case study reported approximately 30% higher average order value in assistant-guided sessions. This is an engaged-shopper result, not storewide lift.

~10% more purchases per session

Personalized cart recommendations

A retailer case study reported ~10% more purchases per session versus a control group using complementary cart recommendations. This measures purchase frequency, not average order value.

Based on published third-party retailer case studies. Results vary by implementation. These are individual industry results, not measured OfferOptics outcomes or forecasts.

Shopify-native customer intelligence

Grow order value. Keep setup simple.

Self-service setup and management, with no consulting engagement or complex deployment required.

Manage it in Shopify

Management is embedded directly in Shopify admin. Customer intelligence, conversational shopping, and checkout personalization are managed together.

Configure it yourself

Simple buttons and text fields let your team configure the experience, including chat. You control the settings and appearance.

Make it part of your storefront

Liquid storefront components bring the experience into your store. Checkout personalization uses supported Shopify placements under your rules.

Keep the tools you use

Works with existing marketing, recommendation, and support tools through supported integrations. Full Platform provider features require a connected account and your authorization.

The economics of growth

Make each order worth more.

Acquisition is expensive. Growth cannot depend entirely on buying more traffic, retargeting more shoppers, or offering deeper discounts.

Use the buying intent already reaching your store to improve discovery, cross-sell, and checkout. Measure the added revenue and protect the margin behind it.

From shopper arrival to a larger order

Grow AOV throughout the shopping journey.

  1. 01 · Discover

    Conversational discovery

    Help shoppers describe what they want and find relevant products.

  2. 02 · Decide

    Product recommendations

    Compare fit, compatibility, inventory, alternatives, and complementary items.

  3. 03 · Build basket

    Cart cross-sell

    Recommend accessories, bundles, and products that belong with the current basket.

  4. 04 · Checkout

    A final relevant addition

    Carry personalized recommendations through checkout, within retailer rules and supported placements.

  5. 05 · Learn

    Prove the value

    Measure incremental AOV, revenue, and margin, then improve the next decision.

Customer Intelligence improves every decision. Experimentation proves whether it worked. Checkout is a placement within Recommendation Intelligence; availability depends on the store’s configuration and supported Shopify placements.

One AOV strategy

Use every buying moment to build a more relevant basket.

Conversational Shopping

Turn questions into larger baskets.

Help shoppers find, compare, combine, and choose products through AI Shopping Assistant, grounded in your actual catalog.

Explore Conversational Shopping
Recommendation Intelligence

Recommend what belongs in the basket next.

Personalized recommendations from discovery through checkout, using product, session, and permitted customer context.

Explore Recommendation Intelligence
Offer Intelligence

Protect the sale and the margin.

Prepare retailer-approved offers when expected incremental value justifies the discount cost.

Explore Offer Intelligence
Customer Intelligence

Make the next interaction better informed.

Connect behavior, product affinity, purchase history, and lifecycle context so the next recommendation reflects the customer.

Explore Customer Intelligence
Ongoing economic value

Put more of your existing spend to work.

The value continues after the first insight. OfferOptics keeps connecting available context, executing authorized automations, testing responses, and improving subsequent decisions.

Three Intelligence Layers

Three intelligence layers working toward higher AOV.

Customer Intelligence helps understand the buyer. Commerce Intelligence prioritizes the opportunity and measures the result. Shopping Intelligence helps turn buying intent into larger baskets.

Layer 01 / Customer Intelligence

Shared customer-intelligence foundation

Use what you know about customers to grow what they buy.

Understand customer behavior, value, lifecycle, and relationships across the Shopify business.

Explore Customer Intelligence
Layer 02 / Commerce Intelligence

Apply Customer Intelligence to the commerce operation

Find your next AOV and revenue opportunity.

Continuously identify, prioritize, test, and measure opportunities across the Shopify commerce experience.

Explore Commerce Intelligence
Layer 03 / Shopping Intelligence

Use Customer and Commerce Intelligence during the shopping experience

Increase basket size while the shopper is still deciding.

Grow AOV with conversational shopping, personalized recommendations from discovery through checkout, and profit-aware offers.

Explore Shopping Intelligence
One-month proof of value

Test AOV growth in your own store.

Connect Shopify, activate a retailer-approved buying experience, compare results where controls are supported, and scale what produces incremental AOV, revenue, or profit.

  1. Connect

    Your team
    Install and authorize relevant access.
    OfferOptics
    Ingest available data and establish context.
    What you can inspect
    Connection and data-readiness status.

  2. Activate

    Your team
    Set rules and choose a supported use case.
    OfferOptics
    Identify opportunities and prepare the supported action or test.
    What you can inspect
    Available evidence and the proposed response.

  3. Compare

    Your team
    Review experiment design and the relevant comparison.
    OfferOptics
    Measure AOV, revenue, conversion, and margin with controls or holdouts where supported.
    What you can inspect
    Observed outcomes and evidence of incremental impact when sufficient.

  4. Scale

    Your team
    Review the evidence and paid scope.
    OfferOptics
    Report observed outcomes and experiment status.
    What you can inspect
    Observed results, valid lift estimates when supported, or insufficient evidence for a conclusion.

Complimentary access includes the full platform, automation, experimentation, and measurement. Evidence depends on available data, traffic, and the test selected. No storefront code changes are required to begin; individual shopper experiences may require setup.

Start My AOV Proof of Value

Explore your AOV opportunity without changing your store. Qualified retailers may receive up to one month of complimentary full-platform access, subject to fit review, approval, and capacity.

Integrations

Keep the stack. Add the intelligence.

OfferOptics connects the commerce technology you already own to one Customer Intelligence Platform, so those systems contribute context, carry out retailer-approved actions, and return measurable outcomes.

PlatformIntegrations

Commerce / Catalog

  • Shopify data
  • Catalog and inventory
  • Orders and fulfillment

Marketing / Lifecycle

  • Klaviyo
  • Lifecycle events
  • Messaging handoffs

CRM

  • HubSpot
  • Customer context
  • Governed exports

Support

  • Gorgias
  • Zendesk
  • Live-agent handoff

Recommendations / Search

  • Native recommendations
  • Provider candidates
  • Contextual reranking

Analytics

  • Measurement events
  • Delivery evidence
  • Outcome verification
Enterprise, Governance, and Trust

One platform. Retailer control at every step.

Shared controls protect how intelligence becomes action and how results are measured across every layer.

Explore Enterprise Controls

Retailer Control

  • Authorized automation
  • Required approvals
  • Controlled activation

Proof

  • Controls and holdouts
  • Action-level attribution
  • Incrementality

Governance

  • RBAC
  • Explainability
  • Complete auditability

Enterprise Trust

  • Tenant isolation
  • Secure integrations
  • Policy controls
Get Started

Increase the value of every order.

See the opportunity for your store. Manage customer intelligence, conversational shopping, personalized recommendations, and checkout offers directly in Shopify admin.

Explore your AOV opportunity without changing your store. Qualified retailers may receive up to one month of complimentary full-platform access, subject to fit review, approval, and capacity.

See My Order Value OpportunitySee How It Works