SAP Engagement Cloud / Published case study
46%1
Revenue increase
60% conversion improvement
SAP reports these results for fashion retailer Cupshe after applying customer data, personalization, and lifecycle engagement.
Customer Intelligence Platform for Shopify
Turn Shopify intelligence into measurable revenue.
Find and prove new revenue opportunities within the traffic, customers, and commerce you already have. Your data identifies the opportunity. Your results determine what it is worth.
Use the full OfferOptics platform free for one month, including Customer Intelligence, merchant-controlled automation, experimentation, and measurement. Subject to fit review and approval.
Customer Value
Commerce Revenue
Shopping Conversion
Measured Incrementally
One-Month Proof of Value
Prove it before you buy it.
See what Customer Intelligence identifies in your own Shopify business before deciding whether OfferOptics is worth paying for.
Qualified Shopify retailers receive up to one month of complimentary access to the full platform, including Customer Intelligence, merchant-controlled automation, experimentation, and measurement. OfferOptics identifies and prioritizes potential opportunities, your team chooses what to act on, and your measured results determine whether you continue.
01
Your data
Use the customer and commerce data available in your Shopify business.
02
Your decisions
Choose which opportunities and supported actions are worth pursuing.
03
Your results
Measure the commercial impact before deciding what to deploy more broadly.
One month to determine what Customer Intelligence is worth to your business.
Find, Act, and Prove Value for Free
Full-platform access is subject to fit review, approval, and capacity. No production storefront code or theme changes are required to begin.
Published Financial Results
Customer Intelligence already moves serious money.
Adobe / Published case study
$250M+2
Incremental gross revenue measured
Adobe reports Marriott's experimentation program measured more than $250 million in incremental gross revenue.
Salesforce / Published case study
$23M3
Potential renewal revenue identified
60% increase in marketing lead revenue and contract value per lead
Salesforce reports these results from its own unified customer-data program.
Published SAP, Adobe, and Salesforce case-study results. These are not OfferOptics customer results, typical outcomes, forecasts, or guarantees.
Sources and full qualification
- 1.SAP Engagement Cloud, How Cupshe Fits Personalization into Every Customer Journey. SAP reports a 46% revenue increase and 60% conversion improvement after applying customer data, personalization, and lifecycle engagement. Individual customer result; not an OfferOptics result, typical outcome, forecast, or guarantee.
- 2.Adobe, How Marriott Understands Its Customers Better. Adobe reports Marriott's experimentation program measured more than $250M in incremental gross revenue. Individual customer result; not an OfferOptics result, typical outcome, forecast, or guarantee.
- 3.Salesforce, How We Unlock Growth and ROI With Data 360 and Agentforce. Salesforce reports $23M in potential renewal revenue identified and a 60% increase in marketing lead revenue and contract value per lead. Internal result; not an OfferOptics result, typical outcome, forecast, or guarantee.
One OfferOptics Platform
One Customer Intelligence Platform for the entire Shopify business.
OfferOptics brings customer, commerce, and shopping intelligence into one continuous system so teams can identify opportunities, act through the tools they already use, and measure what creates value.
One business purpose
- Customer value and retention
- Incremental commerce revenue
- Conversion, AOV, profit, and margin
Three Intelligence Layers
One Platform. Three Intelligence Layers.
Customer Intelligence provides the shared intelligence foundation. Commerce Intelligence applies it to the business. Shopping Intelligence puts it to work during the shopping experience.
Layer 01 / Customer Intelligence
Shared customer-intelligence foundation
Increase the value of every customer relationship.
The economic question
Who is this customer, what creates value, and what should we understand next?
LTVRetentionRepeat RevenueReactivationCustomer Value
Understand customer behavior, value, lifecycle, and relationships across the Shopify business.
- Customer 360
- Behavioral segmentation
- Customer-value and LTV intelligence
- Lifecycle intelligence
- Repeat-purchase intelligence
- Reactivation intelligence
- Customer journey intelligence
- Klaviyo, HubSpot, CRM, and ESP context
Layer 02 / Commerce Intelligence
Apply Customer Intelligence to the commerce operation
Find and prove the next commerce revenue opportunity.
The economic question
Where can the commerce business create more value, and which changes actually produce incremental impact?
ConversionAOVIncremental RevenueMargin
Continuously identify, prioritize, test, and measure opportunities across the Shopify commerce experience.
Illustrative comparison: $50K+ enterprise CRO workflow
- Conversion Intelligence
- CRO Advisor
- Commerce Automations
- Funnel and behavioral intelligence
- Experimentation and control groups
- Incrementality measurement
- Revenue attribution
- Performance Intelligence
Layer 03 / Shopping Intelligence
Use Customer and Commerce Intelligence during the shopping experience
Increase the value of the shopping session.
The economic question
What should happen for this shopper right now?
DiscoveryConversionAOVSession ValueProfit
Put Customer and Commerce Intelligence to work in real time through shopping assistance, recommendations, and profit-aware offers.
- AI Shopping Assistant
- Recommendation Intelligence
- Offer Intelligence
Commerce Intelligence Economics
Before committing $50K+ to a traditional CRO engagement, see what your own commerce data identifies.
Traditional enterprise CRO brings analysis, strategy, engineering, experimentation, measurement, and reporting together in a complete consulting engagement. OfferOptics turns that combined workflow into a continuous Commerce Intelligence capability inside Shopify.
Traditional Enterprise CRO
- $50K+ complete engagement
- Analysts and CRO specialists
- UX and behavioral analysis
- Engineering implementation
- Separate experiment setup
- Manual prioritization
- Monitoring and reporting
- Periodic or project-based
- Multiple people and tools
OfferOptics Commerce Intelligence
- Continuous platform capability
- Continuous commerce analysis
- Continuous prioritization
- Merchant-controlled action
- Built-in experimentation
- Control groups and holdouts
- Incremental revenue measurement
- Continuous learning
- Works inside the existing Shopify environment
$50K+ is an illustrative comparison to the combined workflow required for a complete third-party enterprise CRO engagement, not OfferOptics pricing or the value of a single report. Actual consulting scope and fees vary.
See the detailed CRO cost comparison
- Analytics and UX analysis
- $15K to $40K
- Engineering and implementation
- $10K to $30K
- Experiment design and setup
- $5K to $15K
- Monitoring and optimization
- $5K to $15K
- Analysis and reporting
- $3K to $10K
- Typical complete engagement
- $50K+
Shopping Intelligence
Explore Shopping Intelligence Put intelligence to work while the customer is shopping.
Shopping Intelligence uses the shared Customer and Commerce Intelligence foundation to improve product discovery, recommendations, offers, conversion, AOV, session value, and profit.
AI Shopping Assistant
Help shoppers find the right product instantly.
Catalog-grounded product discovery and product Q&A in natural language, built for shopping rather than generic customer support.
100+ languagesNo retailer-specific trainingCatalog and site knowledge
- Natural-language shopping
- Guided product discovery
- Customer-aware responses
- Store-gated order access
- Live-agent handoff
- Storefront component controls
Recommendation Intelligence
Personalized recommendations without a training cycle.
Use native recommendations or enrich and rerank candidates from supported systems the retailer already owns.
Useful from day zeroPretrained multilingual embeddingsCold-start capable
- Product affinity
- Complementary products
- Cross-sell
- Next-best-product
- Shopify-native components
- Performance measurement
Offer Intelligence
Use offers when they create profit.
The goal is not more discounting. It is determining when an offer creates more profit than doing nothing.
Profit-awareRetailer-approvedMeasured incrementally
- Targeted and contextual offers
- Cart-risk interventions
- Shipping incentives
- Segment-aware promotions
- Holdouts and experiments
- Revenue and margin measurement
How It Works
One Platform. One Continuous Intelligence Loop.
Customer, Commerce, and Shopping Intelligence operate through the same path from opportunity to measurable customer and revenue value.
- Step 01
Identify
Find potential customer, commerce, product, and shopping opportunities.
- Step 02
Prioritize
Rank by expected economic value, confidence, effort, margin, and risk.
- Step 03
Act
The retailer chooses what matters and uses a platform capability or existing integrated tool.
- Step 04
Prove
Measure incremental revenue, conversion, AOV, customer value, retention, or margin.
- Step 05
Learn
Feed results back into the platform so future priorities improve.
A Measurable Difference
Recommendations are easy. Proving incremental value is harder.
OfferOptics does not stop at generating ideas. The platform connects intelligence to retailer-controlled action, controlled testing, measurable impact, and continuous learning.
Your team decides what gets tested. The results decide what earns a place in the business.
Customer Intelligence
Does the customer insight create more value?
Commerce Intelligence
Did the commerce action create incremental revenue?
Shopping Intelligence
Did the shopping interaction, recommendation, or offer create measurable lift or profit?
Economic Outcomes by Role
What does the platform mean for your number?
CEO / Leadership
New measurable revenue opportunities
Growth
Incremental growth from demand already being created
Ecommerce
Conversion, AOV, and incremental commerce revenue
Marketing
Greater customer value after acquisition
CRM / Lifecycle
LTV, retention, and repeat revenue
Merchandising
Product revenue and shopper-product fit
Digital / Technology
More commercial value from the existing Shopify stack
Customer Experience
Customer outcomes tied to measurable business value
Integrations
Keep the stack. Add the intelligence.
OfferOptics connects the commerce technology you already own to one Customer Intelligence Platform, so those systems contribute context, carry out retailer-approved actions, and return measurable outcomes.
Commerce / Catalog
- Shopify data
- Catalog and inventory
- Orders and fulfillment
Marketing / Lifecycle
- Klaviyo
- Lifecycle events
- Messaging handoffs
CRM
- HubSpot
- Customer context
- Governed exports
Support
- Gorgias
- Zendesk
- Live-agent handoff
Recommendations / Search
- Native recommendations
- Provider candidates
- Contextual reranking
Analytics
- Measurement events
- Delivery evidence
- Outcome verification
Enterprise, Governance, and Trust
Explore Enterprise Controls One platform. Retailer control at every step.
Shared controls protect how intelligence becomes action and how results are measured across every layer.
Retailer Control
- Merchant approval
- Reversible actions
- Controlled activation
Proof
- Controls and holdouts
- Action-level attribution
- Incrementality
Governance
- RBAC
- Explainability
- Complete auditability
Enterprise Trust
- Tenant isolation
- Secure integrations
- Policy controls
Get Started
Your data. Your decisions. Your results.
One month to put Customer Intelligence to work against your own business and measure what it creates.
Use the full OfferOptics platform free for one month, including Customer Intelligence, merchant-controlled automation, experimentation, and measurement. Subject to fit review and approval.